Virtual Customer Service Associate
Description:
? Fully remote position
? Help people by taking calls and understanding customers? needs
? Create positive experiences for members as part of the Customer Experience team
Requirements: ? 1+ yr Call Center experience ? Answer incoming phone calls throughout scheduled shift ? Assisting customers with healthcare claims and enrollment ? A warm and friendly approach developing a good rapport with a caller ? Must be able to de-escalate and manage difficult calls ? Must strive to be professional, level-headed, to provide consistent, high-quality customer support ? Calls require excellent listening skills, research and attention to detail ? Up to 12 applications on one call ? Strong navigation skills, quickly transition from one task to another ? Proficient with dual monitors ? Excellent communication skills ? Minimum 25 WPM typing ? Keyboard shortcut knowledge ? High school diploma, GED ? Must reside in the US ? Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
? Flexible scheduling
? Work-from-home opportunities
? Paid training
? Paid orientation and mandatory events
? Direct deposit payments
Similar Remote Jobs
Virtual Customer Service Associate
Posted on: 20-01-2025 00:00
Smart Contract Engineer (Remote)
Posted on: 20-01-2025 00:00
Telephone Representative-Part Time (Remote)
Posted on: 20-01-2025 00:00
Dishwasher - Killeen Chili's
Posted on: 20-01-2025 00:00
Remote Help Desk Analyst
Posted on: 20-01-2025 00:00
Walmart Remote Jobs(Data Entry)$30/Hour
Posted on: 20-01-2025 00:00
Remote Entry-Level Travel Assistance
Posted on: 20-01-2025 00:00
Remote Data Entry Job
Posted on: 20-01-2025 00:00
1st Shift Machine Operator
Posted on: 20-01-2025 00:00
Fully Remote Account Executive
Posted on: 20-01-2025 00:00
Disaster Relief Worker (1099)
Posted on: 28-11-2024 04:55
Telehealth Customer Service Agent
Posted on: 31-01-2025 10:03
Staff Technical Program Manager, Guest & Host Tech Platform (contract)
Posted on: 31-01-2025 10:01
Remote Work from Home Bilingual Spanish Customer Service/Fraud role
Posted on: 12-12-2024 19:16
[Entry Level/No Experience] UPS Data Entry jobs From Home ? Hiring Now
Posted on: 18-09-2024 00:00
Online Training Specialist - Remote
Posted on: 24-01-2025 04:50
Remote Insurance Role - No Experience
Posted on: 05-09-2024 00:00
Fully Remote: Work from Anywhere
Posted on: 27-02-2025 00:00
Part-Time Patient Scheduling Representative - Work From Home Flexible Hours
Posted on: 20-08-2024 00:00
Amazon Virtual Assistant/ Data Entry-Part-Time Remote Jobs - Work...
Posted on: 16-07-2024 18:36