URGENT HIRE-VIRTUAL CHAT ASSISTANT
Job Title: Virtual Chat Assistant
Location: Remote Job Type: [Full-time/Part-time/Contract]Job Summary:
We are looking for a tech-savvy, customer-focused Virtual Chat Assistant to join our team. The ideal candidate will be responsible for providing exceptional customer service through online chat platforms, addressing customer inquiries, resolving issues, and ensuring customer satisfaction in a timely and professional manner.
Key Responsibilities:
? Respond to Customer Inquiries: Provide accurate, timely responses to customer questions via online chat.
? Issue Resolution: Identify and resolve customer complaints by providing appropriate solutions and alternatives; follow up to ensure resolution.
? Customer Engagement: Engage with customers to understand their needs and provide information about products and services.
? Data Entry: Maintain detailed and accurate records of customer interactions and transactions.
? Product Knowledge: Stay updated on product information, company... policies, and procedures to offer accurate guidance to customers.
? Feedback Collection: Gather customer feedback and report it to the relevant departments for continuous improvement.
? Collaboration: Work closely with other team members to ensure a seamless customer service experience.
? Achieve Targets: Meet personal and team performance metrics, including response time, resolution time, and customer satisfaction
Similar Remote Jobs
URGENT HIRE-VIRTUAL CHAT ASSISTANT
Posted on: 06-10-2024 00:00
Amazon EKS Anywhere Administrator
Posted on: 06-10-2024 00:00
Entry Level Remote Recruiter
Posted on: 06-10-2024 00:00
Assistant Bookkeeper (Hiring Now)
Posted on: 06-10-2024 00:00
Capital One Careers Remote
Posted on: 06-10-2024 00:00
Data Integrity Analyst (Remote)
Posted on: 06-10-2024 00:00
Remote Online Feedback Provider
Posted on: 06-10-2024 00:00
Talent Radar - Costco
Posted on: 06-10-2024 00:00
Remote Data Entry Specialist
Posted on: 06-10-2024 00:00
Remote IP Coder (Full-time)
Posted on: 06-10-2024 00:00
Part-time Customer Support Rep ? Chat
Posted on: 27-02-2025 00:00
Payroll Administrator I
Posted on: 25-09-2024 00:00
Disney career opportunities - Technical Business Analyst
Posted on: 19-12-2024 18:04
Software Engineer III - Mobile Platform
Posted on: 14-08-2024 00:00
Customer Service Representative (Healthcare) - Remote
Posted on: 16-07-2024 19:01
Online Amazon Chat Jobs Work From Home (REMOTE) - Part-Time
Posted on: 31-01-2025 10:02
Southwest Airlines Data Entry-Southwest Airlines Data Entry
Posted on: 08-01-2025 08:06
Work at Home Customer Service Rep ? Remote
Posted on: 19-11-2024 06:07
American Express Virtual Data Entry Positions: Flexible Remote Work
Posted on: 07-11-2024 05:43
CVS online jobs for college students (Remote, Entry Level...
Posted on: 16-07-2024 18:52