Support lead for guest experiences
looking for a cool support lead for guest work
shift: guest supprt lead...
hours: 13 per week part-time
where: anywhere you got wifi
$$$: fair hourly wage. think about going full-time in 7 months
about us:
we at Tlemcen Solar Innovations aim to do neat things with solar. gotta make sure guests and owners are happy. we run efficient and effective operations. we need someone energetic and who can handle multitasking
role details:
as the support lead, you'll keep us running smoothly. manage folks, watch how they do with guests, and make support slick. part-time now but chance for full-time in 7 months
duties:
check team work: keep tabs on support crew?s hours and tasks. make smooth operations
communication checks: peek at how agents chat with folks, keep it top notch
schedule planning: handle shifts for good coverage and ease
process upgrades: find better ways to do things in support
job log reviews: check logs for workload accuracy
watch platforms: keep Asana and Slack tidy and on point
what you?ll need:
English, got to be fluent
manage teams well, track hours and tasks
we love perfect focus on small details
familiar with Asana and Slack would be nice
timing:
role starts 13 hrs a week, shift timing will be chill. possible full-time if good work in 7 months
how to apply:
just answer these in your note:
how?ll you keep chats crispy and pro quality with our team and guests?
tell us your fave way to track work and use OpenPhone efficiently? share your ideas or stories
give us your answer or we won?t consider it
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