Medical Call-Center Agent (Remote)

Join Austin Radiological Association, Transform your Career and Radiology!

Who We Are:
Since its inception in 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a cornerstone of healthcare in Central Texas. With a network of 17 state-of-the-art outpatient imaging centers and collaborations with 24 area hospitals, we?re at the forefront of medical imaging in the region. Our partnership with Radiology Partners in 2019 has further enhanced our capabilities in AI technology, expanded our scale, and integrated us into a comprehensive national infrastructure.

What We Offer:
ARA is dedicated to providing exceptional career opportunities and keeping our team at the cutting edge of technology. We know the value of work-life balance and are committed to the personal well-being of all our team members.

Here?s why you should join the ARA / RP team:
? Competitive salaries
? Advancement opportunities
? Comprehensive insurance packages
? Wellness programs that include mental health
? Flexible scheduling for multiple positions
? Access to industry-leading AI-diagnostics

ARA is seeking a highly motivated Patient Scheduling Representative (Remote) to join our growing team!

Summary: Spends a significant portion of the day communicating directly with customers, via telephone. Fully engaged in workflow daily to ensure every patient?s journey begins with a meticulously prepared appointment, culminating in exceptional care and prompt imaging results for referring physicians. Communicates with patients or referring physicians gathering all pertinent data for scheduling and preparing patients to receive their imaging services timely. Responsible for maintaining confidential records on new and existing patients. Serves as a liaison between patients, referring physicians and the radiologist. This is a medical contact call center.

In order to qualify to work from home (remotely) you must be able to work independently and have high speed cable internet service (50 mbps download and 5 mbps upload) from a reliable cable provider (Satellite internet and mobile hotspots not accepted). Equipment will be provided for you. The VPN device that is provided will need to be connected to an available port on the modem or wireless router.

Schedule: Monday through Friday, 9:00am to 6:00pm (Remote)

Desired Professional Skills and Experience:
? High School Diploma or GED.
? One to three years of experience in a healthcare or high-volume call center environment and medical terminology experience for radiology procedures preferred.

Radiology Partners is an Equal Employment Opportunity Employer committed to providing equal opportunities in all our employment practices. The Practice prohibits discrimination, harassment, and retaliation in any form based on race; color; religion; genetic information; national origin; sex; sexual orientation; gender identity and expression; pregnancy; age; disability; citizenship status; veteran status; or any other category protected by federal, state, or local laws.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver?s license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment.?All communication during the interview and hiring process should come from an email address ending in '@radpartners.com.'?If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team?at [email protected].