Data Entry Analyst

Remote, USA Full-time Posted 2025-04-26

We are hiring a Data Entry / Receptionist. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
? Maintaining a positive, empathetic and professional attitude toward customers at all times.
? Responding promptly to customer inquiries.
? Communicating with customers through various channels.
? Acknowledging and resolving customer complaints.
? Knowing our products inside and out so that you can answer questions.
? Processing orders, forms, applications, and requests.
? Keeping records of customer interactions, transactions, comments and complaints.
? Communicating and coordinating with colleagues as necessary.
? Providing feedback on the efficiency of the customer service process.
? Managing a team of junior customer service representatives.
? Ensure customer satisfaction and provide professional customer support.
Requirements
? High school diploma, general education degree or equivalent.
? Ability to stay calm when customers are stressed or upset.
? Comfortable using computers.
? Experience working with customer support.

Apply for the Job

Data Entry Analyst

Similar Remote Jobs

Data Entry Analyst

BDE (Google Ads)

Paid Test User

Data Researcher (Part-Time)

Remote Travel Consultant

Client Service Associate

Indonesian Madurese Transcriber/Translator

Medical Transcription Specialist

Taiwanese Hakka Transcriber/Translator

Partner Relations Manager

Overnight Remote Acute Care Psychiatrist

Grievance Analyst (Call Reviewer)

Aetna Careers Remote $27/Hour

Manager, Brand Management, Gold Peak

Exciting Opportunities in Typing Careers from Home

Field Design Engineer

User Product Tester

Staff Software Engineer, Site Reliability Engineering, Google Cloud

REMOTE WORK FROM HOME - Full-Time Information Technology Service Desk / Help Desk position (Texas)

Associate Clinical Recruiter - Remote