Customer Support Specialist (Remote) - Chewy

Remote, USA Full-time Posted 2025-06-13

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Apply for the Job

Customer Support Specialist (Remote) - Chewy

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Similar Remote Jobs

Customer Support Specialist (Remote) - Chewy

WFH App Report Writer (No Experience)

Entry-Level Remote Live Chat Support Agent

Microsoft Office Suites ? Online Instructor

Aetna Careers At Home Data Entry

Utilization Management Nurse Consultant - Remote

Remote Customer Service Representative at Teleperformance

Portfolio Management Intern (Graduate - Summer)

Live Chat Agent - WFH REMOTE

Entry Level - Administrative Assistant (Remote)

Customer Agent (Chat/Email-WFH)

Sr Systems Engineer

Call Center - Chat Specialist

Service Center Support PT

Lead Strategist, Enterprise Strategy Development(Remote Or Hybrid)

Client Service Excellence Representative PA - Remote (Pipeline 2024)

Online Order Filling Team Associate

Teach English to kids online for English First

American Express Data Entry Jobs (Live Chat, Remote) $32/Hour 2024...

Customer Service Representative / General Call Center