Customer Service Representative- Remote USA based only

Remote, USA Full-time Posted 2025-06-13

SureCo is seeking a motivated and friendly Customer Service Representative to join our dedicated team. In this role, you will be responsible for providing exceptional support to our customers, addressing inquiries and concerns regarding our health insurance products and services. Your commitment to customer satisfaction will play a vital role in fostering positive relationships and enhancing our overall service experience.

Key Responsibilities
? Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate information is provided.
? Assist customers in understanding their insurance policies, claims processes, and service options.
? Document customer interactions clearly and accurately in the company database.
? Identify and escalate complex issues to the appropriate department when necessary.
? Collaborate with team members to improve processes and customer experience.
? Stay updated on company products, policies, and procedures to provide informed assistance.
? Participate in ongoing training and development opportunities.
? High school diploma or equivalent; associate's or bachelor's degree preferred.
? Previous experience in a customer service role is highly desirable.
? Strong communication skills, both verbal and written, with a customer-centric approach.
? Proficiency in using computers and customer service software.
? Excellent problem-solving abilities and the capacity to manage multiple tasks effectively.
? Ability to work independently as well as part of a team.
? Knowledge of the health insurance industry is a plus but not required.

Apply for the Job

Customer Service Representative- Remote USA based only

Similar Remote Jobs

Customer Service Representative- Remote USA based only

Work From Home Jobs For Teens ? Part Time Jobs

AI & Data Summer Internship Program - Operations Team

Summer Business Development & Marketing Intern

Entry Level Fedex data entry job(Work At Home)

Data Entry Clerk - Remote USA based Only

Costco Careers Data Entry Specialist Remote Jobs Part-Time - Apply Now

Exciting Remote BCBA Role Open for Vergennes Students for 24/25 School Year!

Warehouse Swing Shift

Legal Summer Associate

Lead Specialty Software Engineer (001991)

Remote SLP-CCC Position in Michigan Immediate Hire

Program Manager Quality Engineering

Data Entry Clerk Remote Jobs ? WFH

American Express Data Entry Jobs (Live Chat, Remote) $35/Hour 2024 In Antigua and Barbuda

Google Jobs From Home US $28/Hour - Work from Home Jobs - VacancyGlobal

Apple Customer Service: Remote Assistance

ADMINISTRATIVE/DATA ENTRY WORK FROM HOME (PART TIME, FULL TIME)

Online Teachers -All Subjects - Part Time

NOC ENGINEER I, OUTAGE MANAGEMENT (3rd Shift 12am-8am)