Customer Service Operator - Central Reservations - Remote

Job Description

Inbound Reservations Agents assist our valued guests with booking new lodging, tour, and activity reservations. They also handle general customer inquiries and provide extraordinary, world-class service! Successful agents excel at building rapport, they are knowledgeable about our destinations, and generate excitement for visiting our breath-taking properties!

Job Type: Seasonal/Temporary

This Job Is Ideal for Someone Who Is:
? Dependable -- more reliable than spontaneous
? People-oriented -- enjoys interacting with people and working on group projects
? Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
? Detail-oriented -- would rather focus on the details of work than the bigger picture
? Autonomous/Independent -- enjoys working with little direction

Qualifications
? Have a strong sales aptitude with ability to up-sell, cross-sell and overcome objections
? Have excellent problem solving, complaint resolution and negotiation skills
? Have effective communication skills
? Are passionate about delivering quality service and making a difference in the guest experience
? Demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
? Can learn quickly and adapt to change in a fast-paced, high performance driven culture
? Demonstrate exceptional habits of dependability and attendance
? Possess strong computer skills, Microsoft Outlook, and internet browser proficient.
? Have high school diploma or GED equivalent.
? We are open Mon-Sun, 9:00am-5:30pm
? Pay is $16 per hour with the ability to make up to $18.75 per hour with variable compensation (incentive)
? Training in person for 1 week and after that, the position is remote. Minimum 50 MBPS Internet connection at home is required.
? This is a seasonal position, lasting until Mid-September 2025 with the ability to convert to a year around employee based on performance.
? Previous hospitality experience providing sales or customer service in a call center environment is preferred but not required.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.