Chat Support Advisor
As a Chat Support Advisor at Concentrix, you will be responsible for providing exceptional customer service and technical support through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and ensure a seamless experience for all users.
Responsibilities: ?Engage with customers via chat to address their queries, concerns, and technical issues. ?Provide accurate and timely solutions to customer inquiries while maintaining a professional and courteous demeanor. ?Utilize troubleshooting techniques to resolve technical problems related to software, applications, and digital services. ?Document customer interactions and accurately log all relevant information in the company's system. ?Collaborate with other team members and departments to escalate complex issues and ensure timely resolution. ?Stay updated on product knowledge and industry trends to better assist customers and enhance the overall customer experience.
Requirements: ?Excellent written communication skills with a strong command of the English language. ?Prior experience in customer service, technical support, or a related field is preferred but not required. ?Ability to multitask and prioritize tasks effectively in a fast-paced environment. ?Proficiency in using computer software and navigating digital platforms. ?Strong problem-solving skills and attention to detail.
Similar Remote Jobs
Chat Support Advisor
Posted on: 16-11-2024 19:13
Remote Vacation Planner
Posted on: 16-11-2024 19:13
Delta careers remote
Posted on: 16-11-2024 19:13
Remote Data Entry
Posted on: 16-11-2024 19:13
Virtual Tour Intern
Posted on: 16-11-2024 19:13
Online Booking Assistant
Posted on: 16-11-2024 19:13
Dasher (Delivery Driver)
Posted on: 16-11-2024 19:13
Customer Service Advisor
Posted on: 16-11-2024 19:13
Office Manager, Mumbai
Posted on: 16-11-2024 19:13
Completing Online Offers
Posted on: 16-11-2024 19:13
Work from Home in Sales ? No Experience Needed, Just Ambition. Full Training Provided.
Posted on: 27-02-2025 00:00
Are You a Top Google Business Profile EXPERT? If you?re the best at driving GBP results, apply now! - Contract to Hire
Posted on: 01-11-2024 07:55
Tesla Virtual Customer Care ? Work From Home Job
Posted on: 27-12-2024 04:28
Outbound Appointment Specialist (Remote, Night Shift)
Posted on: 23-02-2025 00:00
Mixer Operator III ? 3rd Shift ? $25.35/hr + $2.00 Shift Premium
Posted on: 27-02-2025 00:00
Manager, Channel Sales and Partnerships, Cyber Security Solutions (Open to Remote US)
Posted on: 27-02-2025 00:00
Now Hiring Remote Sales Experts: Apply Today
Posted on: 15-10-2024 08:32
Backend Engineer - Python, Django
Posted on: 20-08-2024 00:00
Technical Support Pro
Posted on: 03-09-2024 00:00
AI Research Specialist (Games)
Posted on: 16-07-2024 05:47