Call Center Agent ? Remote
Remote, USA
Full-time
Posted 2025-06-12
Key Responsibilities: ? Handle inbound and outbound customer calls in a professional and courteous manner. ? Provide accurate information about products and services to customers. ? Resolve customer complaints and issues efficiently, escalating to appropriate teams when necessary. ? Document all customer interactions and maintain accurate records. ? Follow up with customers to ensure their issues are resolved and they are satisfied with our services. ? Meet performance metrics and targets, such as call handling time and customer satisfaction scores. ? Stay updated on product knowledge and company policies to provide accurate information to customers. ? Collaborate with team members to improve customer support processes and enhance the overall customer experience. Qualifications: ? High school diploma or equivalent. ? 1+ years of experience in a call center or customer service role. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in using customer service software and tools. ? Reliable internet connection and a quiet workspace.
Similar Remote Jobs
Call Center Agent ? Remote
Posted on: 29-07-2024 17:09
Business Account Manager
Posted on: 29-07-2024 17:09
(Data Entry Online Job) Fedex Remote jobs - Apply Now
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Remote Chat Operator ? No Experience Required
Posted on: 29-07-2024 17:09
Data Entry Analyst
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Entry Level Chat Support
Posted on: 29-07-2024 17:09
Amazon Customer Service - Work From Home
Posted on: 16-07-2024 18:45
Customer Service Representative (Remote)
Posted on: 02-08-2024 17:48
American Airlines Remote Jobs $27 (No Experience)
Posted on: 27-02-2025 00:00
Apply Now: Remote Customer Service Jobs with Pay at 19 Per Hour
Posted on: 23-02-2025 00:00
Online Order Filling Team Associate
Posted on: 11-01-2025 15:33
Recruiter - Remote/Virtual
Posted on: 16-07-2024 18:50
Warehouse Operator - 1st Shift
Posted on: 16-07-2024 18:39
Costco Online Jobs ? MySmartPros
Posted on: 24-01-2025 04:53
Customer Service Representatives / Financial Services - Remote
Posted on: 07-09-2024 00:00
Apple Support College Program At Home Advisor - University of North Texas at Dallas
Posted on: 18-09-2024 00:00