Call Center Agent ? Remote
Remote, USA
Full-time
Posted 2025-06-13
Key Responsibilities: ? Handle inbound and outbound customer calls in a professional and courteous manner. ? Provide accurate information about products and services to customers. ? Resolve customer complaints and issues efficiently, escalating to appropriate teams when necessary. ? Document all customer interactions and maintain accurate records. ? Follow up with customers to ensure their issues are resolved and they are satisfied with our services. ? Meet performance metrics and targets, such as call handling time and customer satisfaction scores. ? Stay updated on product knowledge and company policies to provide accurate information to customers. ? Collaborate with team members to improve customer support processes and enhance the overall customer experience. Qualifications: ? High school diploma or equivalent. ? 1+ years of experience in a call center or customer service role. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in using customer service software and tools. ? Reliable internet connection and a quiet workspace.
Similar Remote Jobs
Call Center Agent ? Remote
Posted on: 29-07-2024 17:09
Business Account Manager
Posted on: 29-07-2024 17:09
(Data Entry Online Job) Fedex Remote jobs - Apply Now
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Remote Chat Operator ? No Experience Required
Posted on: 29-07-2024 17:09
Data Entry Analyst
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Entry Level Chat Support
Posted on: 29-07-2024 17:09
Data Entry-Clerk {{100% Remote }} - Now Hiring
Posted on: 18-02-2025 03:58
Remote Job American Airlines (Customer Service) indeed jobs ? Vacancy Global
Posted on: 27-02-2025 00:00
Registered Nurse - Home Health - 13 week Premium Pay
Posted on: 07-12-2024 04:21
Remote ? No Experience Product Tester
Posted on: 23-02-2025 00:00
General Maintenance Laboer
Posted on: 27-02-2025 00:00
Work from Home / Flexible Hours
Posted on: 07-12-2024 04:21
Amazon Delivery Driver
Posted on: 29-11-2024 08:27
Lab Assistant Ctrl Process Core Part Time Evenings
Posted on: 11-11-2024 03:52
Sales Associate (Technology Partnership Program)
Posted on: 31-07-2024 19:11
Remote Amazon Data Entry Jobs - No Experience - Part-Time
Posted on: 16-07-2024 18:49