Call Center Agent ? Remote
Remote, USA
Full-time
Posted 2025-04-26
Key Responsibilities: ? Handle inbound and outbound customer calls in a professional and courteous manner. ? Provide accurate information about products and services to customers. ? Resolve customer complaints and issues efficiently, escalating to appropriate teams when necessary. ? Document all customer interactions and maintain accurate records. ? Follow up with customers to ensure their issues are resolved and they are satisfied with our services. ? Meet performance metrics and targets, such as call handling time and customer satisfaction scores. ? Stay updated on product knowledge and company policies to provide accurate information to customers. ? Collaborate with team members to improve customer support processes and enhance the overall customer experience. Qualifications: ? High school diploma or equivalent. ? 1+ years of experience in a call center or customer service role. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in using customer service software and tools. ? Reliable internet connection and a quiet workspace.
Similar Remote Jobs
Call Center Agent ? Remote
Posted on: 29-07-2024 17:09
Business Account Manager
Posted on: 29-07-2024 17:09
(Data Entry Online Job) Fedex Remote jobs - Apply Now
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Remote Chat Operator ? No Experience Required
Posted on: 29-07-2024 17:09
Data Entry Analyst
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Entry Level Chat Support
Posted on: 29-07-2024 17:09
Part Time Seasonal Back Office Representative-Remote (Bilingual: French/English)
Posted on: 30-12-2024 06:51
3rd Shift - Operator
Posted on: 03-02-2025 00:00
Remote Junior Doctor
Posted on: 14-10-2024 04:21
Senior Strategic Consultant, Mandiant, Google Cloud
Posted on: 14-02-2025 07:18
Level 1 Chat Support Agent (Entry Level / Work at Home / No Experience)
Posted on: 07-08-2024 00:00
Quality Analyst - DAYS - WFH Flexible & Bonus Eligible!
Posted on: 03-02-2025 00:00
Amazon Remote Customer Service No Experience jobs ? indeed jobs In Germany
Posted on: 20-08-2024 00:00
Driver Trainee Route Sales
Posted on: 24-09-2024 00:00
Wind - Senior Manager Project Development - Remote
Posted on: 21-11-2024 08:14
Work from Home Client Service Advisor (Entry Level / No Experience)
Posted on: 23-07-2024 02:08