Training Associate

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, and they are seeking a Training Associate for Inbound Operations. The role involves leading training sessions, tracking learner progress, and collaborating with management to enhance training programs and materials. Responsibilities Lead/facilitate live/virtual training Track learner progress and/or/update resources for managers to track learner progress Modify/advise training content as needed Support Mgr/Sr Manager with content creation Communicate and partner with Management on identifying training opportunities and needs within the team; provide solutions Solicit opportunities to improve programs (learner experience, productivity, etc) and take Mgr/Sr. Manager as a partner Develop communication (i.e. huddle slides, training announcements, quality newsletters, etc) Build + maintain tools for associates to be successful on the job (guides, cheat sheets, training kits etc) Skills Minimum 1-2 years of professional experience Minimum 1-2 years of experience within operational function of support (Auth, Receiving, FJW, CRCS) Proficient in Google Slides or PPT, with ability to write simply and design branded slides Must have strong self-discipline, time management and clear communication skills Ability to adapt to changing business needs and re-prioritize workload often Positive attitude and someone who models TRR Values Excellent written and verbal communication skills Team player, able to communicate with various levels in the organization Exceptional attention to detail Forward-thinking with the ability to execute projects from inception to completion Professional, drama-free, maintain a sense of humor, keeping simplicity and learner-centricity in mind Knowledge of relevant training topics (related to business function) Ability to Travel - The role will be based in Perth Amboy with 10% travel to Secaucus Benefits Employee Stock Purchase Plan (purchase stock at discounted rates) 401K (with company matching up to $1000) Medical, Dental & Vision Insurance Paid parental leave 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays Company Overview The RealReal is an online marketplace for authenticated and consigned luxury goods. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is