Sr Mgr Rtl SMB-Business Sales
About the position When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team. Responsibilities • Support the business growth for the small to medium business market. • Drive a vision and purpose along with strategic and tactical plans for the small business channel. • Build the culture within the team for high performance and outstanding sales results while providing excellent customer experiences. • Identify and implement customer retention tools. • Develop, assign and monitor sales goals. • Lead multiple direct reports to produce high performance results. • Train the sales team on new products, services and selling skills. • Network and research to generate lead development. • Generate and analyze sales, forecast and funnel-management reporting. • Maintain knowledge of promotional elements. • Drive cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels. • Develop local community relationships. Requirements • Bachelor's degree or four or more years of work experience. • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. • Experience in a quota-based sales environment. • Billing and POS systems knowledge. • A valid driver's license. Nice-to-haves • Three or more years of experience in retail sales or marketing. • Leadership experience. • Knowledge of the wireless industry. • Experience developing and coaching a high performing team. • Proven success in customer resolution and satisfaction. Apply tot his job