[Remote] EHR Applications Analyst 3 – HIM (Remote)

Note: The job is a remote job and is open to candidates in USA. Beth Israel Lahey Health is a healthcare organization focused on making a difference in people's lives. The EHR Applications Analyst 3 is responsible for delivering support services across all BILH entities, managing EHR application content, leading testing processes, and providing training and troubleshooting support. Responsibilities • Delivers work within established timeframes. Must be able to manage/multi-task on several large assigned projects incorporating all aspects of IS. • Defines, documents, builds, and maintains Electronic Health Record (EHR) application content. • Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner. • Validates the content of functional specification created by Analysts I or II and provides feedback as necessary. • Mentors more junior colleagues in the development of application knowledge and assists colleagues in redesigning processes in adherence to system requirements. • Completes thorough unit testing of all builds prior to handoff for functional and/or integrated testing. • Facilitates functional and integrated testing as requested. • Creates and provides documentation as required to the testing and training team. • Documents and reports system issues through an internal chain of command; communicates with vendor where appropriate; works closely with product support to close/resolve open support cases. • Applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve system issues to maximize system potential. • Provides end-user support during implementation; able to serve as an application expert to assist in application roll-out. • Addresses post-go-live issues and requests and prioritizes own work assignments and those of the more junior colleagues based on project plan requirements. • Participates in on-call coverage as assigned. • Communicates effectively; including communication around the progress of building tasks in adherence to prescribed project milestone dates. Proactively manages barriers to completing work requirements. • Contributes to the development of the project plan and manages mini-projects within the defined scope of the overall project. • Participates in workflow design and understands system impact on end users. • Prepares demo materials for workflow discussions or new system functionality. • Able to concisely demonstrate system functionality to end users with or without the assistance of other team members. • Stays current with new application functionality and enhancements. • Provides on-call/after-hours support. • Achieves and maintains application certification in accordance with departmental and organizational standards. Skills • High School diploma or GED required. • Two (2) years of experience implementing, designing, and/or managing a variety of EHR and clinical systems using multiple software programs and network applications. • Experience working in a clinical setting. • Experience working with clinical information systems or system implementation teams for complex projects and/or application development. • Experience in full implementation software development cycle. • Experience managing small projects with defined duration and scope. • Ability to multi-task- Self-starter and motivator. • Excellent problem-solving and written and oral communication skills. • Proven track record of producing quality deliverables on time, taking ownership and accountability of assignments, and demonstrating a strong work ethic. • Willingness to address issues and take ownership, knowing when and how to escalate issues. • Ability to understand and document business processes. • Creative approach to process redesign. • Proficient in Microsoft Office suite programs; specifically Excel and PowerPoint. • Knowledge of HL7 coding standards. • Knowledge of process redesign. • Bachelor's degree preferred. • EHR (Electronic Health Record) Certification preferred. Company Overview • Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services. It was founded in 2019, and is headquartered in Cambridge, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://www.bilh.org. Company H1B Sponsorship • Beth Israel Lahey Health has a track record of offering H1B sponsorships, with 2 in 2024, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.