[Remote] Collections Specialist (Entry Level & Intermediate Experience)

Note: The job is a remote job and is open to candidates in USA. Aston Carter provides corporate talent solutions and is seeking a Collections Specialist. The role involves managing accounts receivable, handling escalated accounts, communicating with customers, and maintaining financial records. Responsibilities • Manage AR Aging reports for assigned locations and subsidiaries • Handle escalated accounts and invoices through direct communication with customers • Prepare collection letters and request attorney involvement as needed • Recommend accounts for third-party collection or write-off • Communicate with the Collections Manager about past due accounts • Monitor and resolve financial discrepancies • Maintain notes on accounts to reflect collection efforts • Work returned statements to collect outstanding debt and update contact information • Ensure the security and privacy of customer information • Perform other related duties as assigned Skills • Proficient in collection, customer service, and handling Aging reports • Experience with Excel and conducting collection calls • At least two years of experience in collection and credit work • Excellent verbal and written communication skills • Proficiency in Microsoft Office Suite or related software • Experience with ERP systems • Ability to work independently and as part of a team in a fast-paced environment • Basic understanding of statistics and data analysis • Familiarity with state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act • High school diploma or equivalent required • Bachelor's or associate's degree preferred but not required Benefits • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Company Overview • Aston Carter is a staffing and recruiting company providing risk and compliance services. It was founded in 1997, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is Apply tot his job