Field Service Manager - Canada - Remote
The Field Service Manager oversees our Canada Field Service team to deliver quality service and technical solutions to our clients. This position can be located anywhere in Western Canada.Responsibilities
? Manage Field Service team, including hiring, training/development, mentoring, scheduling, and performance management.
? Provide technical support and guidance to the Field Service team...
? Ensure proper training and development Field Service team.
? Ensure company processes, policies, and standards are upheld.
? Foster a positive safety culture and ensure compliance with safety program.
? Ensure compliance with applicable regulations and standards.
? Manage budget and resources for the designated group.
? Manage client relationships, and act as key point of contact for escalations, complex projects, or issues.
? Collaborate with other key managers to meet operational goals of the company.
? Perform field work on occasion.Requirements
? Bachelor's degree in a technical field, technologist diploma, or equivalent experience
? 10+ years of relevant industry experience with progressively responsible experience
? Minimum of 5 years of experience in managing teams in a technical environment
? Excellent communication skills
? Strong technical background
? Strong leadership and management skills
? Knowledge of industry standards and regulations
? Strong commitment to client service
? Ability to travel as required
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