Customer service agent

Remote, USA Full-time Posted 2025-04-26

Description Introduction

CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...

Description

The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.

In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.

Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Build dispatchers daily schedules with breaks and lunches taken into consideration
? Determine which dispatchers are eligible for certain trips based on the language spoken by the member
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk

Requirements
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts

Last updated : 2024-09-19

Apply Job!

Apply for the Job

Customer service agent

Similar Remote Jobs

Customer service agent

Entry-Level Brand Ambassador

Customer support remote

Turf Tech ($18/hr)

Remote ESL/ELL Tutor

Crossing Agreement Coordinator

Mompreneur - Dropshipping

Food Hygiene Technician

Non Executive Director

Customer manager remote

(Virtual Assistant Remote Jobs) Disney Careers Remote Jobs $28/Hour

Data Entry Clerk (Typist) ? Remote | WFH

Mathematics AI Trainer (PhD) (non - US)

Program and Tech Coordinator

American Express Remote Jobs (Night Shift, Full Time) $30/Hour

(Online Remote Jobs)Walmart Data Entry Work From Home Jobs – No Experience

Male And Female Data Entry Reps Needed (Remote) $20-$25/Per Hour

Associate Concept Designer

Senior HR Data Analyst (Remote or Hybrid)

Remote College English Tutor