Online chat specialist

Remote, USA Full-time Posted 2025-07-31

Job Summary :

ComputerCORE (Community Outreach and Education) a 501(c)3 nonprofitorganization dedicated to empowering individuals through technologyeducation and career development support is seeking a Customer ChatSupport Specialist...

This role involves providing prompt andeffective assistance to customers via live chat ensuring a positiveexperience and resolving issuesefficiently.

Responsibilities :

Respond to customer inquiries via live chat.

Troubleshoot and resolve technical and nontechnicalissues.

Assist customers in navigating theplatform and services.

Document customerinteractions and issues in the CRM system.

Escalate complex issues to appropriateteams.

Ensure high levels of customersatisfaction.

Qualifications :

Experience in customer support or chatsupport.

High school diploma orequivalent.

Proficiency with live chatsoftware and CRM systems.

Excellent writtencommunication skills.

Strong problemsolvingabilities.

Exceptional customer serviceskills.

Adaptability in afastpacedenvironment.

Benefits :

Comprehensive health dental and visioninsurance.

401(k) with companymatch.

Generous PTO sick leave andholidays.

Professional growthopportunities.

Collaborative and inclusivework environment.

Flexible workinghours.

Howto Apply :

The pay range for this position atcommencement of employment is expected to be between $17$24 perhour; however base pay offered may vary depending on multipleindividualized factors including jobrelated knowledge skills andexperience.

Sowhat are you waiting for Join Computer CORE and embark on anadventure together as a team! Apply now and lets make magictogether!

Last updated : 2024-06-08

Apply for the Job

Online chat specialist

Similar Remote Jobs

Online chat specialist

Google Ads Specialist

Remote Virtual Assistant

Data entry remote

Data entry clerk

Call Center Representative

Customer Service Representatives/Healthcare-Remote

Part-time Accountant (Contractor)

Human Resources Representative

Boston-based Virtual Assistant

Research Scientist (Biology) - AI Trainer

Sr. Manager, Facilities

[Entry Level / No Experience] Live Chat Agent - Work From Home Jobs

Data Entry Remote Jobs at Fedex $25/Hour ? Work from Home

International Lifestyle Car Company seeks Logistics Specialist - Contract to Hire

ATT careers remote

Remote Senior Full-Stack Developer (Front-End-Heavy) Jobs | Turing

Customer Service Supporter – Immediate Hiring – Durham

Legal Expert with Experience in Amazon Product Policy Violations & Letter Drafting

[Entry Level/No Experience] Amazon Product Tester and Reviewer ? work From Home Job