WORK FROM HOME

Remote, USA Full-time Posted 2025-07-31

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-02

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Freelance Virtual Assistant

Virtual Support Trainer

Video Project Moderator

Remote Virtual Assistant

Field Service Technician

Online Chat Representative

Printing & Mailing

Remote Product Tester

Chat Support Professional

Associate Category Manager

Assistant Director, Maintenance and Trades

Part-time Online Data Entry Clerk - Entry Level (Remote)

Remote Senior Distinguished Engineer - Network Security | WFH

$17hr FULLY REMOTE Medical Insurance Verification Specialist

Summer Communications Intern

Flexible Work From Home Jobs Part Time | Entry Level | $25-$35 An Hour

Part-Time Sales Setter (Remote ? US Time Zones) | HD2 Nutrition & Fitness

JET Blue Airlines Remote Jobs $26 (No Experience)

Flight Safety Attendant