Remote Customer Care Rep

Remote, USA Full-time Posted 2025-04-26

F M Sylvan, Inc in Perth Amboy, NJ is looking for one remote customer care rep to join our team. We are located on 1001 State Street. Our ideal candidate is a self-starter, punctual, and engaged.

Benefits
? We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities
? Providing introductory information to prospective and new customers
? Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
? Following up with clients or customers by phone or email to check that theyre still satisfied with their purchases
? Letting patrons know about additional products or services that might benefit them
? Determining the quickest, most effective ways to answer a clients or customers questions
? Escalating queries and concerns, when necessary
? Troubleshooting common issues with products or services
? Working with a team ofCSRsand other departments to find appropriate solutions to problems

Qualifications
? We are looking forward to reading your application.

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $24.00 - $35.00/hour.

About F M Sylvan, Inc: F M Sylvan, Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.sylvan-inc.com.

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Remote Customer Care Rep

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