Call Center Representative - REMOTE
Remote, USA
Full-time
Posted 2025-06-13
Essential Job Responsibilities: ? Answer inbound telephone calls promptly, politely and in a professional manner. ? Evaluate and follow proper procedures for scheduling patients. ? Obtaining insurance and demographic information and inputs the information into the patient?s chart. ? Reviews appointment date, time, location and provider information with patient. ? Informs patient of all necessary pre-appointment information including required paperwork, arrival information and no show fee. ? Answer all patient questions accurately or refers them to the appropriate person/department. ? Follows ?Triage Tree? to ensure patients are getting the proper appointment and care. ? Collaborates with other departments to resolve any patient questions and issues. ? Places outbound calls to patients to reschedule appointments, when necessary. ? Sends messages to physicians to relay patient information. ? Handles all patient interactions politely and professionally. ? Maintain confidentiality and observe all HIPAA rules governing patient confidentiality ? Cross train in other departments as needed/directed Handles all electronic correspondence such as referrals, appointments and patient requests. ? Experience: ? 1 or more years of experience in a medical care field is preferred.
Similar Remote Jobs
Call Center Representative - REMOTE
Posted on: 10-12-2024 18:33
Data Analyst (Remote) (United States)
Posted on: 10-12-2024 18:33
Executive Assistant (Remote) (United States)
Posted on: 10-12-2024 18:33
Remote Cold Storage Project Manager
Posted on: 10-12-2024 18:33
Applied Scientist, Automated Reasoning Group
Posted on: 10-12-2024 18:33
Manager, Engineering - Core Services
Posted on: 10-12-2024 18:33
Support Chat Representative - Remote
Posted on: 10-12-2024 18:33
Remote Entry Level Financial Advisor
Posted on: 10-12-2024 18:33
Virtual || Social Worker, MI
Posted on: 10-12-2024 18:33
WFH Call Center Agent (Remote)
Posted on: 10-12-2024 18:33
Online Customer Service Representative
Posted on: 28-08-2024 00:00
Customer Service Rep (06380) - 100 N 25th, Independence, KS
Posted on: 15-09-2024 00:00
(WMR-646) | Tata Consultancy Services | App Developer- C# Angular
Posted on: 03-01-2025 07:36
Recreation Leader III
Posted on: 12-11-2024 02:59
Relief Account Manager
Posted on: 06-12-2024 05:59
Online Order Filling Team Associate
Posted on: 08-01-2025 08:06
Part-Time Court Hearing Transcriptionist
Posted on: 09-12-2024 18:32
Live Chat Agent ? Immediate Start, Work from Anywhere
Posted on: 27-02-2025 00:00
Chewy Remote Customer Service Representative WFH US
Posted on: 31-01-2025 10:03
Epic Applications Systems Analyst II-Grand Central/Prelude-Remote Position (OR/WA Only)
Posted on: 07-11-2024 05:43