Online chat agent
As an Online Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. Your primary responsibilities will include providing prompt, accurate, and friendly support to ensure customer satisfaction. You will assist with inquiries, troubleshoot issues, and guide customers through processes, all while maintaining a positive and professional demeanor.
Key Responsibilities: ? Respond to customer inquiries via live chat in a timely manner. ? Assist customers with product information, order status, and account issues. ? Troubleshoot and resolve technical issues effectively. ? Maintain a knowledge base of products and services to enhance support. ? Document customer interactions and feedback for quality assurance. ? Collaborate with team members to improve service quality and efficiency.
Qualifications: ? Excellent written communication skills. ? Strong problem-solving abilities and attention to detail. ? Previous experience in customer service or support preferred. ? Ability to handle multiple chats and prioritize tasks effectively. ? Familiarity with chat support software and CRM systems is a plus.
Job Posted by ApplicantPro
Similar Remote Jobs
Online chat agent
Posted on: 10-12-2024 18:33
Data Management Specialist
Posted on: 10-12-2024 18:33
Research Assistant (Remote)
Posted on: 10-12-2024 18:33
Data Entry Operator
Posted on: 10-12-2024 18:33
Data Entry Clerk
Posted on: 10-12-2024 18:33
Spanish Medical Transcriptionist
Posted on: 10-12-2024 18:33
Remote Freelance Recruiter
Posted on: 10-12-2024 18:33
Virtual Sales Professional
Posted on: 10-12-2024 18:33
Healthcare Scheduling Coordinator
Posted on: 10-12-2024 18:33
Google Cloud Engineer
Posted on: 10-12-2024 18:33
In-Home Caregiver - Eaton/Ault- Days or Nights - 4 and 12 Hour Shifts
Posted on: 20-01-2025 06:21
Senior Manager- Brand Marketing Management
Posted on: 26-09-2024 00:00
Psychotherapist- Fully Remote- Paid No-Shows and Late Cancellations
Posted on: 20-01-2025 00:00
Remote Contractor Customer Service Rep ? $14 to $20 per hour ? PAID WEEKLY ? Omni
Posted on: 24-10-2024 05:38
Special Education Teacher - REMOTE AZ
Posted on: 16-07-2024 18:45
Solution Architect - Amazon QuickSight Job at Amazon in Arlington
Posted on: 19-02-2025 06:27
Part-Time American Express Data Entry Remote Jobs
Posted on: 16-07-2024 18:45
Future Openings at Trust & Will
Posted on: 24-09-2024 00:00
Senior Director, Commerce Platform (SMB/Mid-Market Sales)
Posted on: 27-02-2025 00:00
Account Manager - Entry Level
Posted on: 02-09-2024 00:00