Call Center Agent (100% Remote) US ONLY
About the job Call Center Agent (100% Remote) US ONLY
JOB OVERVIEW:
? Customer Care Representative Full-Time
? Reports to Customer Care Team Lead
? 100% Remote work from home!
RESPONSIBILITIES: ? Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ? Delivers quality customer satisfaction with every contact ? Meets key individual productivity metrics in line with department goals ? Displays understanding and follow through with policies and guidelines ? Communicate to management regarding issues ? Other duties as assigned
SKILLS:
? Strong verbal and written communication skills
? Fast typing speed (at least 50 wpm or above)
? Tech-savvy and a fast learner
? Customer-focused
? Ability to work under stress to achieve targets
? Previous experience with Zendesk is a plus
? College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ? A desktop or laptop (2015 or newer, Mac or PC) ? A voice-capable headset, and a webcam to carry out training and work duties. ? Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ? A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) US ONLY
Posted on: 06-12-2024 06:00
Administrative Specialist (Remote) - Provost Service Center
Posted on: 06-12-2024 06:00
West Virgina - Remote *GENERAL EDUCATION* Teacher
Posted on: 06-12-2024 06:00
Remote Telephone Operator ***NORTH CAROLINA RESIDENTS ONLY***
Posted on: 06-12-2024 06:00
Remote Assistant Administrative | Work from Home
Posted on: 06-12-2024 06:00
Senior FullStack Engineer - React /NodeJS, Java
Posted on: 06-12-2024 06:00
Email/Chat Support Specialist at Reliable Sign Supply
Posted on: 06-12-2024 06:00
Virtual Customer Service Representative (Work From Home)
Posted on: 06-12-2024 06:00
Remote Insurance Agent - No Experience Needed
Posted on: 06-12-2024 06:00
Data Entry Clerk / Part Time (Remote)
Posted on: 06-12-2024 06:00
Field Applications Engineer - Remote (United States)
Posted on: 27-08-2024 00:00
Technology Account Executive
Posted on: 21-02-2025 00:00
Website Chat Assistant - Work remote/ no experience needed
Posted on: 31-01-2025 10:01
Senior Manager, Engineering - Claims (REMOTE)
Posted on: 19-11-2024 06:07
Intern - Lead Generation (Work from Home)
Posted on: 13-12-2024 17:47
Hobby Lobby Remote Jobs $24 (No Experience)
Posted on: 08-07-2024 05:51
Staff Engineer, Fullstack ? Digital Experience (REMOTE)
Posted on: 17-12-2024 18:02
Walmart Data Entry Jobs Work From Home - $26/Hour
Posted on: 16-07-2024 18:41
Customer Service Fraud Specialist - US
Posted on: 18-02-2025 03:59
Senior Analyst - Vulnerability and Cyber Asset Management (Remote)
Posted on: 31-01-2025 10:01