Virtual Customer Service Associate
Description:
? Fully remote position
? Help people by taking calls and understanding customers? needs
? Create positive experiences for members as part of the Customer Experience team
Requirements: ? 1+ yr Call Center experience ? Answer incoming phone calls throughout scheduled shift ? Assisting customers with healthcare claims and enrollment ? A warm and friendly approach developing a good rapport with a caller ? Must be able to de-escalate and manage difficult calls ? Must strive to be professional, level-headed, to provide consistent, high-quality customer support ? Calls require excellent listening skills, research and attention to detail ? Up to 12 applications on one call ? Strong navigation skills, quickly transition from one task to another ? Proficient with dual monitors ? Excellent communication skills ? Minimum 25 WPM typing ? Keyboard shortcut knowledge ? High school diploma, GED ? Must reside in the US ? Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
? Flexible scheduling
? Work-from-home opportunities
? Paid training
? Paid orientation and mandatory events
? Direct deposit payments
Similar Remote Jobs
Virtual Customer Service Associate
Posted on: 21-11-2024 08:14
Live Chat Specialist WFH
Posted on: 21-11-2024 08:14
online jobs for teen
Posted on: 21-11-2024 08:14
Verizon work from home
Posted on: 21-11-2024 08:14
Facebook Chat Assistant (Remote)
Posted on: 21-11-2024 08:14
Remote Live Chat Agent
Posted on: 21-11-2024 08:14
Remote Online Research Respondent
Posted on: 21-11-2024 08:14
Full Stack Developer Advisor
Posted on: 21-11-2024 08:14
Client Lead Recruiter, PXT
Posted on: 21-11-2024 08:14
Verizon Wireless Order Entry
Posted on: 21-11-2024 08:14
Retail Keyholder (Store 0462)
Posted on: 27-02-2025 00:00
USPS Delivery Specialist
Posted on: 27-11-2024 06:06
Data Analyst Supporting the FBI Jobs
Posted on: 27-02-2025 00:00
TikTok Content Creator
Posted on: 23-07-2024 02:08
Sr. Manufacturing Engineer ? Paint Application
Posted on: 27-02-2025 00:00
Admin Assistant (Entry-Level Marketing) or Executive Assistant
Posted on: 31-01-2025 10:03
Program Analyst - Rosslyn, Virginia with Security Clearance
Posted on: 27-02-2025 00:00
Human Resources Officer, NO-1, Brasilia, Brazil,
Posted on: 27-02-2025 00:00
Work From Anywhere - Hotel Reservationist
Posted on: 31-01-2025 10:03
Chamberlain University ? Academic Support Advisor ? USA
Posted on: 31-01-2025 10:00