Remote Call Center Agent

Remote, USA Full-time Posted 2025-04-26

Job brief

We are looking for Remote Call Center Agents who will be the liaison between our company and its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team qualitative and quantitative metrics

Requirements and skills
? Must provide own equipment
? Strong phone and verbal communication skills along with active listening
? Must be 18 years or older
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
? Must be able to pass a 7-year background check

Apply Job!

Apply for the Job

Remote health insurance license required $21/hr (bilingual spanish $24/hr) ? inbound call center at RemX | The Workforce Experts

Posted on: 06-10-2024 00:00

Remote Call Center Agent

Similar Remote Jobs

Remote Call Center Agent

Fully Remote Account Executive

Remote Customer Service Representative

Live Chat Agent WFH

Specialist, Pacific Pricing Systems

Content Moderation Training Coordinator

Entry Level Media Buyer

Typist Data Entry Junior

Online Customer Chat Specialist

Shopify Chat Assistant (Entry-Level)

(Online Remote Jobs) Amazon Data Entry Jr (Part Time) ? Work From...

Work From Home-Customer Support Agent

Remote health insurance license required $21/hr (bilingual spanish $24/hr) ? inbound call center at RemX | The Workforce Experts

Program Director, Distressed Investing (Part-Time/Contract)

Senior Engineer - Mobile (Android) (REMOTE)

Virtual Chat Assistant-Remote

Lead Solutions Engineer - Ad Platforms

Medical Equipment Customer Service Representative REMOTE

Technology Technical Support Representative - Work From Home

Environmental Planner (Project Manager - EPM) | Remote