Remote Customer Support Representative
Join our team at a prestigious New York City-based helicopter tour company! We're currently seeking a Remote Customer Support Representative to assist our valued customers with their inquiries and scheduling needs. This position offers the flexibility to work from home.
- Responsibilities...
- Assist customers with inquiries and schedule helicopter tour services
- Confirm passengers for their flights in a friendly and confident manner
- Answer calls promptly and courteously
- Provide detailed information about our services
- Resolve scheduling conflicts via phone and email communication
- Process credit card payments through our reservation system
- Maintain a thorough understanding of our evolving products and services
- Qualifications:
- Previous experience in customer service, sales, or related fields
- Strong ability to build rapport with clients
- Excellent multitasking and prioritization skills
- Positive and professional attitude
- Outstanding written and verbal communication abilities
This role requires availability to work nights, weekends, and holidays. If you're passionate about providing exceptional customer service and thrive in a remote work environment, we want to hear from you! Apply now to join our dynamic team.
Job Type: Full-time
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