Futures Support Specialist Saturday - Wednesday Overnight Shift

Wedbush Securities is one of the largest securities firms and investment banks in the nation. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing & Prime Services divisions. Headquartered in Los Angeles, California with over 100 offices and more than 80 correspondent offices, our commitment to providing relentless, customized service is the foundation of our consistent growth. We are seeking a motivated and detail-oriented Futures Support Specialist to join our operations team. This position plays a critical role in ensuring the smooth functioning of trade operations, customer service, and risk oversight during off-peak hours, including weekends and second/third shifts. The ideal candidate will have a strong understanding of futures markets, excellent communication skills, and a proactive approach to issue resolution and client service. **The schedule for this role is Saturday through Monday from 12am to 8am. Including Holidays. ** Responsibilities include, but are not limited to: • Serve as the point of contact for client inquiries received during evening and weekend hours • Assist customers with account access, trade inquiries, position questions, and general support • Log and escalate client issues through established internal systems (Salesforce, ticketing, etc.) for follow-up • Monitor order flow, executions, and clearing activity for accuracy and completeness • Support electronic trading platforms and assist with exchange connectivity issues • Monitor client positions, intraday exposure, and margin utilization using internal risk systems • Identify and escalate potential trading anomalies, limit breaches, or system alerts to senior staff • Participate in overnight surveillance procedures to ensure compliance with firm and regulatory policies • Process new account documentation, ensuring accuracy and compliance with regulatory requirements • Assist with internal onboarding workflows • Update client account information and support maintenance requests as needed • Monitor cash flows into books and records along with client reports • Perform other tasks and duties as required and assigned Experience and Skills • 1-3 years of experience in the futures, derivatives, or financial-services industry • Familiarity with exchange-traded derivatives, FCM operations, or clearing processes • Working knowledge of risk management and trade-support systems • Strong communication and analytical skills • Ability to work independently in a fast-paced, time-sensitive environment What We Offer Wedbush Securities (WS) aims to foster a culture of inclusion where all Colleagues are valued for their unique contributions to the firm provided equal opportunities to succeed. The reasonable estimate of the compensation range for this role has not been adjusted for the applicable geographic location. A reasonable estimate of the current range is $28.00-$43.00/ hour . Colleagues may be eligible for additional , discretionary incentive compensation based on the colleague's and the firm's performance. Decisions regarding compensation are determined on a case-by-case basis and are dependent on a variety of factors including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Wedbush uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities here This position is subject to various laws or regulations that impose restrictions or prohibitions for employment with Wedbush due to criminal history. Those laws or regulations include but are not limited to, the following: Securities Exchange Act of 1934 (SEA) Rule 17a-3, et. s eq . , Financial Industry Regulatory Authority (FINRA) Rules 3110(e), Rule 4530(a), etc., and FINRA Regulatory Notice 07-55. Apply tot his job