**Experienced Part-Time Remote Customer Service Specialist – Healthcare Services**

Are you a customer service professional with a passion for delivering exceptional care to patients in the healthcare industry? Do you thrive in fast-paced environments and possess excellent communication skills? If so, we invite you to join blithequark's dynamic team as a Part-Time Remote Customer Service Specialist. As a valued member of our team, you will play a vital role in providing top-notch support to patients, healthcare providers, and staff, ensuring seamless interactions and outstanding patient experiences. **Why Choose blithequark?** At blithequark, we prioritize our employees' well-being and offer a comprehensive benefits package to support their physical, emotional, and financial health. Our commitment to our team members includes: * Comprehensive medical, dental, vision, life insurance, and legal services available from the first day of the month after hire date * Disability insurance paid for by the employer * Pension Plan/403(b) Plan funded by the employer * 401(k) plan with employer match * Tuition Assistance available from the first day * Paid Time Off benefit combines vacation, sick days, holidays, and personal time **What to Expect: Job Responsibilities** As a Part-Time Remote Customer Service Specialist at blithequark, you will be responsible for: * Answering a high volume of inbound calls for assigned practices, ensuring resolution to various patient inquiries * Navigating and managing electronic health records to validate and document demographic and financial information * Scheduling patient visits based on provider preferences and verifying insurance eligibility * Providing excellent customer service while maintaining accountability for performance standards * Communicating directly with providers to relay pertinent clinical information and assist with after-hours needs **What We Require: Qualifications** To be successful in this role, you will need: * A High School Diploma or GED * 2-5 years of relevant experience in customer service, preferably in a healthcare setting * Ability to work in a constant state of alertness and in a safe manner * Exceptional communication skills to liaise effectively with patients and healthcare staff * Proficiency in navigating electronic health records and understanding of insurance basics **How to Stand Out: Preferred Qualifications** While not required, the following qualifications will make you a strong candidate: * Experience in a customer service role within a healthcare setting * Familiarity with MyChart or similar electronic health record systems * Strong critical thinking skills to address complex patient inquiries * Experience in handling high-volume call environments * Knowledge of HIPAA regulations and patient privacy standards **Skills and Competencies Required for Success** To excel in this role, you will need to possess: * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Strong problem-solving and critical thinking skills * Proficiency in electronic health records and insurance basics * Ability to maintain confidentiality and handle sensitive patient information **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our employees' growth and development. As a Part-Time Remote Customer Service Specialist, you will have opportunities to: * Develop your skills and expertise in customer service, electronic health records, and insurance basics * Participate in ongoing training and professional development programs * Collaborate with a dynamic team of healthcare professionals and support staff * Contribute to the success of our organization and make a meaningful impact on patient care **Work Environment and Company Culture Highlights** As a remote employee, you will have the flexibility to work from the comfort of your own home or office. Our company culture values: * Flexibility and work-life balance * Open communication and collaboration * Continuous learning and professional development * Diversity, equity, and inclusion **Compensation, Perks, and Benefits** As a Part-Time Remote Customer Service Specialist at blithequark, you can expect: * Competitive hourly rate * Comprehensive benefits package, including medical, dental, vision, life insurance, and legal services * Disability insurance paid for by the employer * Pension Plan/403(b) Plan funded by the employer * 401(k) plan with employer match * Tuition Assistance available from the first day * Paid Time Off benefit combines vacation, sick days, holidays, and personal time **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional care, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and a member of our team will be in touch to discuss your qualifications further. Apply Now! We look forward to welcoming you to our team! Apply for this job