Experienced Full Stack Project Manager - Software Development with Customer-Facing Expertise

Join the Team at blithequark: Where Technology Meets Community Impact blithequark is seeking a highly skilled and experienced Project Manager to lead our software development projects, ensuring timely delivery, budget adherence, and exceptional quality. As a customer-facing Project Manager, you will be the primary point of contact for our clients, driving project success and fostering strong relationships. If you're passionate about leveraging technology to make a positive impact and have a proven track record in project management, we want to hear from you! About blithequark At blithequark, we're dedicated to creating technical solutions that meet the needs of community-oriented higher education and industry training. Our team of IT experts works collaboratively to design and implement software that has a positive impact across the State of Louisiana. We're a diverse and communicative team with members across the US, and we're looking for someone to join our team remotely. Job Summary As a Project Manager - Software Development (Customer-Facing) at blithequark, you will oversee and drive the success of our software development projects from inception to completion. You will work closely with cross-functional teams, including developers, designers, quality assurance, and other stakeholders to ensure project deliverables meet customer expectations. Your exceptional leadership skills, deep understanding of software development processes, and strong focus on customer-facing communication and relationship management will be essential to success in this role. Key Responsibilities Project Leadership: Lead the planning, execution, and delivery of software development projects from inception to completion. Define project scope, objectives, and deliverables in collaboration with stakeholders and the development team. Ensure adherence to project timelines, budgets, and quality standards. Customer-Facing Communications: Serve as the primary point of contact for client communication throughout the project lifecycle. Understand and articulate client requirements, ensuring alignment between project deliverables and customer expectations. Proactively manage and resolve client issues or concerns while maintaining a positive and professional relationship. Team Collaboration: Collaborate closely with cross-functional teams, including developers, designers, quality assurance, and other stakeholders to drive project success. Foster a collaborative and innovative team environment to encourage productivity and creativity. Provide guidance, support, and motivation to team members, ensuring clarity on project objectives and tasks. Risk Management: Identify potential project risks and develop mitigation strategies to address them effectively. Proactively manage changes in project scope, schedule, and costs. Reporting and Documentation: Prepare and present project status reports, progress updates, and documentation to internal and external stakeholders. Maintain accurate project documentation, including project plans, schedules, and resource allocation. Requirements Education A Bachelor's degree in Computer Science, Engineering, Business Management, or a related field is required. Experience A minimum of 3 years of proven experience in project management, specifically in software development projects, with a focus on customer-facing communications is required. Knowledge, Skills, and Abilities Software Development Methodologies: Strong understanding of software development methodologies, such as Agile and Scrum. Project Management Tools: Experience with project management tools, including JIRA and Trello. Interpersonal and Communication Skills: Excellent interpersonal, communication, and negotiation skills with the ability to engage effectively with clients and internal teams. Organizational and Leadership Abilities: Solid organizational and leadership abilities with a proactive approach to problem-solving. What We Offer Competitive Salary and Benefits blithequark offers a competitive salary and a comprehensive benefits package, including: Retirement plan Multiple medical insurance options Supplemental insurances (dental, term life, disability, accident, vision, etc.) Tax Saver Flexible Benefits Plan Generous annual leave and sick leave benefits Employee Assistance Program Career Growth Opportunities At blithequark, we're committed to the growth and development of our team members. We offer: Opportunities for professional growth and advancement Training and development programs Mentorship and coaching Work Environment and Culture blithequark is a friendly and supportive team that values collaboration, innovation, and community impact. We offer: A remote work environment with flexible hours A diverse and inclusive team culture Opportunities for socialization and team-building How to Apply If you're passionate about project management and customer-facing communications, and you're looking for a new challenge, we want to hear from you! To apply, please submit: A cover letter that addresses the outlined responsibilities A resume The names and contact information for three professional/work-related references Don't miss this opportunity to join our team and make a positive impact! Apply now and take the first step towards a rewarding career at blithequark. Apply for this job