**Experienced Customer Support Specialist – Live Chat Assistant for blithequark E-commerce Clients**

Remote Full-time
Are you passionate about delivering exceptional customer experiences and eager to join a dynamic team that empowers entrepreneurs and small businesses to thrive in the digital marketplace? Do you have a strong desire to learn and grow within the e-commerce industry? Look no further! blithequark is seeking an experienced Customer Support Specialist to join our team as a Live Chat Assistant, working from the comfort of your own home. **About blithequark** blithequark is a leading provider of innovative solutions for e-commerce businesses, helping them to succeed in the competitive digital marketplace. Our team is dedicated to delivering exceptional customer experiences, and we're looking for like-minded individuals to join us on this mission. As a Live Chat Assistant, you'll play a vital role in helping our clients' customers navigate their purchasing process, troubleshoot issues, and make informed purchasing decisions. **Key Responsibilities** As a Live Chat Assistant, you'll be responsible for: * Handling incoming customer support questions via live chat on businesses' websites and social media accounts * Providing detailed product information and troubleshooting assistance to customers * Guiding customers through their purchasing process and addressing any concerns they may have * Working closely with our clients to ensure that their customers receive exceptional support and service * Following provided steps and instructions to ensure consistency and quality in our customer support **What You'll Need** To be successful in this role, you'll need: * A device able to access social media and website chat functions (phone, tablet, or laptop) * The ability to work independently and manage your time effectively * 10+ hours of availability per week to dedicate to this role * A reliable internet connection to ensure seamless communication with our clients and their customers * Strong communication and problem-solving skills to deliver exceptional customer experiences **Why Join blithequark?** As a Live Chat Assistant at blithequark, you'll enjoy: * The flexibility to work from home and create a schedule that suits your needs * The opportunity to work with a variety of clients and gain experience in the e-commerce industry * The chance to develop your skills and knowledge in customer support and e-commerce * A competitive hourly rate of $35 per hour * The opportunity to be part of a dynamic and supportive team that's passionate about delivering exceptional customer experiences **Career Growth Opportunities** At blithequark, we're committed to helping our team members grow and develop their careers. As a Live Chat Assistant, you'll have the opportunity to: * Develop your skills and knowledge in customer support and e-commerce * Take on additional responsibilities and projects to challenge yourself and grow your skills * Collaborate with our team to develop new solutions and strategies for delivering exceptional customer experiences * Pursue opportunities for advancement within the company, including promotions to senior roles or specialized positions **Work Environment and Company Culture** blithequark is a remote-friendly company that values flexibility and work-life balance. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a supportive and inclusive work environment. As a Live Chat Assistant, you'll be part of a dynamic team that's dedicated to helping our clients succeed in the digital marketplace. **Compensation and Benefits** As a Live Chat Assistant at blithequark, you'll enjoy a competitive hourly rate of $35 per hour. We also offer a range of benefits, including: * Flexible scheduling to accommodate your needs * Opportunities for career growth and advancement * A supportive and inclusive work environment * Access to ongoing training and development opportunities to help you grow your skills and knowledge **How to Apply** If you're passionate about delivering exceptional customer experiences and eager to join a dynamic team that's passionate about e-commerce, we want to hear from you! Please apply below to join our team as a Live Chat Assistant. Apply Job! **Note:** We're an equal opportunities employer and welcome applications from diverse candidates. We're committed to creating a supportive and inclusive work environment that values diversity and promotes equality. Apply for this job
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