**Experienced Customer Service Representative – Airline Operations and Customer Support**

Remote Full-time
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you to join blithequark's dynamic team as an Experienced Customer Service Representative – Airline Operations and Customer Support. **About blithequark** At blithequark, we're on a mission to become the best airline in the history of flight. Our shared vision – Connecting People, Joining the World – is about more than just getting people from one place to another. It's about elevating and giving opportunities in the places where we work, live, and fly, and we can do that with a truly diverse and inclusive workforce. Our careers come with a competitive benefits package designed to keep you happy, healthy, and well-traveled. From top-notch benefits and space available travel perks, blithequark is truly a unique work environment. Are you ready to take your career to new heights? **About the Role** As a Customer Service Representative with blithequark, you'll be the face of our airline, creating memorable experiences for our customers and building lasting relationships. You'll work in a fast-paced environment, handling customer inquiries, resolving issues, and providing exceptional service to our global customers. Your role will be to ensure that every customer interaction is positive, professional, and memorable. **Key Responsibilities:** * Respond to customer inquiries, resolve issues, and provide exceptional service to our global customers * Collaborate with customers in a friendly and helpful way to create memorable experiences and build customer loyalty * Work with customers to resolve travel-related issues, such as ticketing, baggage, and flight changes * Provide information and assistance to customers, both in-person and over the phone * Maintain a high level of customer satisfaction, ensuring that every interaction is positive and professional * Work collaboratively with other team members to achieve customer service goals and objectives * Participate in ongoing training and development to stay up-to-date on airline policies, procedures, and products **What We're Looking For:** * High school diploma or equivalent * At least 18 years of age * Excellent communication and interpersonal skills, with the ability to work with customers from diverse backgrounds * Proficiency in English and Spanish (additional languages a plus) * Ability to work with computers, mobile devices, and new technologies * Physical ability to stand and walk for long periods, lift and handle luggage, and travel to different countries for training * Ability to work any shift assigned, including late evenings, early mornings, weekends, and holidays * Legally authorized to work in the USA without sponsorship * Ability to meet blithequark's participation guidelines and uniform and appearance standards * Valid identification and U.S. visa **What Will Set You Apart:** * Previous experience in customer service, travel, or hospitality * Four-year college degree * Experience working in a fast-paced, dynamic environment * Ability to work independently and as part of a team * Strong problem-solving and conflict resolution skills * Proficiency in multiple languages **Why Join blithequark?** * Competitive salary and benefits package * Opportunities for career growth and advancement * Collaborative and dynamic work environment * Comprehensive training and development programs * Recognition and rewards for outstanding performance * Opportunities to travel and explore new destinations **How to Apply:** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or licenses. We can't wait to hear from you! **Equal Employment Opportunity:** blithequark is an equal opportunity employer. We initiate, utilize, prepare, correct, and advance individuals without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are given reasonable accommodations to participate in the employment process or screening, to perform essential job functions. **Apply Now:** Apply Job! Apply for this job
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