Client Service Specialist

Maury Donnelly & Parr Inc is a Best Practices Agency in Insurance, seeking a Client Service Specialist for their Large Commercial team. The role involves supporting Client Managers by processing insurance documents, managing billing inquiries, and coordinating with carriers on policy statuses. Responsibilities Processes certificates of insurance (COI), binders, evidences, auto ID cards, applications, renewal requests, endorsements, premium finance agreements, and claim data Responsible for initial input of account, contact, and policy details into EPIC Follow up with carriers on status and receipt of all policies, endorsements, and cancellations. Coordinates resolution of pending issues Performs online carrier ratings Secure loss runs, experience modification worksheets, and MVRs, FR-19’s; orders and follows up on loss runs when requested Prepares proposals, analysis and summaries as needed Manages billing inquiries and cancellation notices; provides billing support to Client Manager as needed Performs other related duties as assigned by management Skills Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience Hold State Property and Casualty Insurance license, or progress towards licensure Computer skills required: Applied Systems: Epic Online Database software; Microsoft Office Suite Benefits Paid maternity leave (after 1 year of work) Family health, vision, and dental benefits 401(k) plan with immediate vesting Many additional company perks Discretionary annual bonus program Company Overview Maury Donnelly & Parr, Inc. It was founded in 1875, and is headquartered in Baltimore, Maryland, USA, with a workforce of 201-500 employees. Its website is