Business Operations Coordinator (Remote / Hybrid)

24/7 Occupational & Emergency Medicine Solutions (24/7 OEMS) is currently accepting applications for a full-time Business Operations Coordinator to join our corporate administration team. This is a primarily remote/work from home role; however, candidates must be both located in Canada and legally entitled to work in Canada. Occasional travel may be required. The Business Operations Coordinator will be expected to: • Assist with the development and maintenance of the 24/7 OEMS Health & Safety Program including being an auditor; • Assist with attaining ISO certification; • Provide back-up to HR for onboarding of new employees; • Assist with attainment and maintenance of Partnership Accreditation in Indigenous Relations through the Canadian Council for Indigenous Business • Assist the Corporate Medical Director with administrative activities and business operations such as reconciling invoices; • Assist with accounts receivable/ensuring accuracy in billing of clients; • Troubleshooting and approval of payroll with the payroll team based on the team schedules; • Provide first level response to operational issues after-hours on a rotational basis (i.e., be first level contact on-call); • Assist with development and maintenance of a document control system; • Assist with development and refinement of reports; • Assist with client-mandated reports and returns; • Assist with implementation of new software platforms on an as-needed basis); • Manage the on-call platform/VOIP telephone system for on-call clinicians; • Review and approve contractor invoices after reconciliation against work orders or work schedules. • Interact with client on an “as needed” basis for contracting, scheduling, onboarding, or other issues. Qualifications, skills, and Experience: To succeed in this role, candidates must possess a strong blend of operational, administrative, and compliance-related experience, along with the ability to work effectively in a remote / work from home environment. Education & Certifications • * Diploma, degree or equivalent experience in Healthcare, Occupational Health & Safety, Human Resources, Business Administration, or a related field. • COR auditor training or certification is an asset • ISO auditor training or certification is an asset. • Payroll or accounting certification is an asset. Professional Experience • * A minimum of 5 years of related experience. • Proven experience working independently in a remote / work-from-home environment. • Experience developing, auditing, and maintaining Health & Safety programs. • Familiarity with ISO certification processes and standards (e.g., ISO 45001, ISO 9001) is an asset. • Hands-on experience with employee onboarding and HR support functions. • Exposure to Indigenous relations and accreditation processes, particularly through the Canadian Council for Indigenous Business is an asset. • Experience with invoice reconciliation, accounts receivable. • Experience managing document control systems and generating client-mandated reports. • Previous involvement in software implementation or platform rollouts. • Experience managing VOIP systems and on-call scheduling platforms is an asset. • Ability to interact professionally with internal and external stakeholders. Technical Skills • * Proficiency in Microsoft Office Suite, especially Excel and Word. • Familiarity with HRIS, payroll, billing, and document control systems. • Comfort with learning and adapting to new software platforms. Soft Skills • * Strong organizational, multitasking, and problem-solving abilities. • Excellent communication and interpersonal skills. • High level of cultural competency, particularly in working with Indigenous communities. • Ability to work independently and collaboratively in a high-accountability environment. • Demonstrated interest in continuous learning, professional development, and acquiring new skills. • A mindset geared toward efficiency, process improvement, and lean business practices. Compensation and Benefits: • Hourly rate of $30.00 - $35.00 per hour based on experience • Benefits package including health, dental, vision, LTD, and life insurance upon completion of 90 days of employment • Employee Assistance Program (EAP) • Continuing professional development funding • Flights and accommodations for business travel are provided Schedule: • Monday - Friday • 37.5 hours per week • Day shift - Work hours will be optimized to the Business Operations Coordinator's local time zone, synchronized with the projects being supported, and 24/7 OEMS office hours. Applications will be reviewed, and interviews scheduled on a rolling basis. 24/7 OEMS is committed to a recruitment process and workplace culture of respect, inclusion, and diversity. We encourage applications from members of groups with historical and/or current barriers to equity. We thank all applicants for their interest in 24/7 OEMS; however, only those with required qualifications, skills, and experience will be considered and only those selected for an interview will be contacted. Apply tot his job