ATM and Debit Card Operations Analyst

Are you passionate about financial operations and ensuring seamless transactions for customers? First Horizon is seeking an experienced ATM and Debit Card Operations Analyst to join our dynamic team. In this role, you will be responsible for analyzing and improving our ATM and debit card processes, as well as providing support to our valued customers. If you have a strong attention to detail, excellent problem-solving skills, and a background in banking or financial operations, we want to hear from you. Join our team and make a valuable impact on our customers' banking experience. Conduct thorough analysis of ATM and debit card operations to identify areas for improvement. Develop and implement strategies to streamline processes and increase efficiency. Monitor and evaluate transaction data to ensure accuracy and compliance with regulations. Collaborate with internal teams to troubleshoot and resolve any issues related to ATM and debit card transactions. Stay updated on industry trends and best practices to continuously improve operations. Provide support to customers regarding ATM and debit card inquiries and concerns. Act as a subject matter expert on ATM and debit card operations, providing guidance and training to team members. Communicate effectively with cross-functional teams to ensure seamless integration of new products and services. Develop and maintain strong relationships with external vendors and partners. Maintain accurate records and prepare reports on ATM and debit card operations. Proactively identify and address potential risks and escalate issues as needed. Assist with the implementation of new technology and systems related to ATM and debit card operations. Participate in meetings and presentations to share updates, recommendations, and results. Adhere to all regulatory and compliance requirements. Continuously seek opportunities to enhance the customer experience and drive customer satisfaction. First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job