Analyst, Business Operations (Minneapolis)
About the position Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what's possible-together. At Slalom, we are passionate about building a diverse and inclusive team. We celebrate individuality and empower our people to bring their authentic self to work, creating solutions that reach and resonate with diverse populations in innovative and impactful ways. The North Central Business Operations team supports our Minneapolis market, partnering with local leadership to drive strategic planning, financial management, engagement health, and operational excellence. We bring efficiency to internal functions, enabling our teams to focus their energy on what matters most-our clients. This position is located in Minneapolis; Minnesota it is a hybrid position with a minimum of 2 days a week in office. As an Analyst, Business Operations, you will oversee the day-to-day operations for two or more industry portfolios (up to $50M in annual revenue). You will play a critical role in ensuring operational efficiency and financial health across accounts, working closely with client, market, and global teams. This role reports to the North Central Business Operations Manager. Responsibilities • Maintain accurate sales, opportunity, and staffing data across systems to support pursuit teams. • Serve as a liaison to the Engagement Management Office and global services teams to research and resolve complex operational questions. • Deliver accurate and timely metrics and reporting to support account, industry, and market leadership. • Monitor engagement financials and collaborate with delivery teams to identify and mitigate risks. • Support account planning, forecasting, and business performance reviews. • Champion global initiatives and ensure alignment with standard processes and policies. • Serve as a trusted operational advisor to industry portfolio leaders, equipping them with timely information and insights to drive business decisions. Requirements • 1-3+ years' professional work experience • Strong interpersonal communication skills • Financial aptitude and analysis skills • Experience with Microsoft technologies, including Excel, and ability to learn new technologies quickly • Interest in identifying and driving process improvement • Strong attention to detail • Ability to multi-task and prioritize • Demonstrates resourcefulness and a proactive, solutions-oriented approach to problem-solving in fast-paced and dynamic environments Nice-to-haves • Professional services industry experience • Salesforce or similar CRM tool • Power BI or similar analytics tool Benefits • Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. • We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Apply tot his job